This Privacy Statement applies to Harper Global (“Harper Global,” “we,” “us,” or “our”) and explains how we collect, use, disclose, protect, and otherwise process personal information in connection with our websites, business activities, and global market research services. It also describes privacy rights and choices that may be available to individuals. Last updated August 2026.

For any inquiries or comments regarding Harper Global's privacy program or security initiatives, please contact:

Shannon Duggan

Harper Global

14350 Mundy Drive, Suite 800. #122

Noblesville, IN 46060

Phone: 317.594.1500

Email: shannon@harperglobal.com

You may also contact our EU Representative, activeMind.legal at: eu-dataprotection@harperglobal.com

EU-US DPF, UK Extension to the EU-US DPF and Swiss-US DPF

Harper Global participates in and, subject to its current certification status, complies with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework. We apply the applicable DPF principles to personal data received from the European Union, United Kingdom (and Gibraltar), and Switzerland in reliance on those frameworks. If there is any conflict between the policies in this privacy policy and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Data Privacy Framework List. Participant Search (dataprivacyframework.gov)

Harper Global is responsible for the processing of personal data it receives, under each Data Privacy Framework Principle, and subsequently transfers to a third party acting as an agent on its behalf. Harper Global complies with the DPF for all onward transfers of personal data from the EU, UK and Switzerland, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Data Privacy Frameworks, Harper Global is subject to the regulatory enforcement authority of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

In compliance with the EU-US DPF and the UK Extension to the EU-US DPF and the Swiss-US DPF, Harper Global commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Harper Global at eu-dataprotection@harperglobal.com.

In compliance with the applicable DPFs, Harper Global commits to refer unresolved eligible complaints concerning personal data received in reliance on the DPFs to the independent recourse mechanism identified in Harper Global’s current DPF certification. If you do not receive timely acknowledgement of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.insightsassociation.org/Resources/Data-Privacy-Framework/Information-for-EU-Swiss-Citizens-to-file-a-complaint for more information or to file a complaint. The services of Insights Association are provided at no cost to you.

Under certain limited conditions described by the U.S. Department of Commerce Data Privacy Framework program, individuals may be able to invoke binding arbitration before the DPF panel. [How to Submit a Complaint Relating to a Participating Organization’s Compliance with the DPF Principles (dataprivacyframework.gov)

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1. Harper Global Overview

Harper Global is U.S.-based global insights and market research company that conducts research worldwide for pharmaceutical, healthcare, and related organizations. Our research may include qualitative and other research methodologies involving patients, caregivers, healthcare professionals, consumers, and other research participants.

Harper Global is committed to the protection of personal and consumer data as modeled in its detailed privacy program and comprehensive security initiatives.

This Privacy Statement applies to website visitors and individuals who contact us; clients, prospective clients, vendors, business partners, and their representatives; research participants and prospective participants; and job applicants.

A study-specific privacy notice, consent form, client instruction, or other notice may provide additional or more specific information.

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2. Collection and Use

We may collect the following personal information from you:

• Contact Information, such as name, email address, mailing address, or phone number;

• Professional information, such as employer, job titles, specialty, credentials, professional role, and practice information;

• Research recruitment and screening information;

• Research responses, opinions, experiences, preferences, survey answers, and interview or focus-group responses;

• Audio, video, photographs, recordings and appropriate notice or consent is provided;

• Sensitive or health-related information when relevant to a study and permitted by law;

• Business communications and records;

• Job applicant information; and

• Technical and website information such as IP address, browser/device information, referring pages, pages viewed, and usage information.

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We may use this information to:

• Send you requested product or service information

• Send you a newsletter

• Send you marketing communications

• Respond to your questions and concerns

• Manage client, vendor, and business relationships

• Evaluate employment applications

• Detect or address fraud, security incidents, or misconduct

• Comply with legal, regulatory, tax, accounting, contractual, and professional obligations

Where applicable law requires a legal basis, Harper Global may rely on consent; performance of a contract or pre-contractual steps; compliance with legal obligations; legitimate interests that are not overridden by individual rights and interests; or another legal basis permitted by law.

Sensitive and Health-Related Information. Where required, Harper Global will obtain consent or another appropriate authorization or legal basis before processing sensitive information and will seek to limit such information to what is reasonably necessary for the research purpose.

International Transfers. In addition to the Data Privacy Frameworks where applicable, Harper Global may use other lawful transfer mechanisms or safeguards permitted by applicable law.

Children’s Privacy. Harper Global does not knowingly collect personal information from children through its general website except where appropriate for specifically designed research study and with the permissions, notices, consents or other safeguards required by applicable law and the study protocol.

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3. Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. We may provide your personal information to companies that provide services to help us with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us.

Depending on the study and applicable notice or consent, recipients may include research clients, recruitment partners, panels, moderators, transcription providers, translators, research technology platforms, payment providers, professional advisers, technology providers, and other vendors supporting Harper Global’s business and research operations.

Harper Global does not sell personal information for monetary consideration. Harper Global does not process personal information for purposes materially incompatible with the purposes for which it was collected unless permitted by law and, where required, after appropriate notice or consent. Research participant information may be collected online or offline for purposes related to market research, including recruitment, screening, scheduling, study participation, research quality, contact, and honorarium administration. Research findings are generally reported and aggregated, de-identified, anonymized or pseudonymized form where appropriate. Some studies may involve client observation, recordings, quotations, follow-up contact, adverse event or product safety reporting, or other disclosures described in a study specific notice or consent. Third parties that process personal information on Harper Global’s behalf are subject to appropriate contractual, confidentiality, privacy and security obligations consistent with their role and applicable law. Client and business contacts may choose to contact Harper Global via email for additional information. Harper Global may use business contact information to respond to requests and to provide service-related information, product or profile updates, and business-development communications where permitted by applicable law. Please note: Harper Global does have first party cookies on its website, this is in place to track the number of hits to the web site and does not collect any other information.

Legal Disclaimer:

In certain situations, Harper Global may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Although we take steps to protect privacy, we may disclose personal information when required or permitted by law, including to comply with legal process; protect rights or safety; investigate fraud or security concerns; respond to lawful government requests; or make a disclosure authorized by the individual. If Harper Global is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

4. Security, Data Integrity and Enforcement

Harper Global has several security initiatives in place to protect personal information from loss, misuse, and unauthorized access, disclosure, alterations and destruction. All data is deemed reliable for its intended use, accurate, complete and current.

Harper Global maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact Shannon Duggan at shannon@harperglobal.com.

5. Opt-Out and How to Contact Us

Upon request Harper Global will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact Shannon Duggan at shannon@harperglobal.com

Pursuant to conducting market research we may use several methods to invite people to participate in market research studies, including telephone calls, email invitations and other lawful communication methods. We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request limits on the use or disclosure of your personal information, contact Shannon Duggan at shannon@harperglobal.com. Research participants may also request limits on the methods we use to invite them to future market research. Upon request, and subject to applicable law, Haper Global will provide information about whether we hold personal information about you. If at any time your personally identifiable information changes, or you wish to opt-out of participation in future research, you may correct, update, delete or deactivate it by emailing Shannon Duggan at shannon@harperglobal.com or by contacting us by telephone or postal mail using the contact information below. Additionally, if you would like to unsubscribe from Harper Global promotional materials or change any contact information, use the same contact information and include ‘unsubscribe newsletter’ in the subject line where applicable. Harper Global will respond to verified privacy requests within the period required by applicable law.

Depending on your location and applicable law, you may have rights to request access, correction, deletion or erasure, restriction of processing, data portability, objection to certain processing, withdrawal of consent and information concerning certain disclosures or processing practices. Individuals in the EEA, United Kingdom or Switzerland may also have the right to lodge a complaint with the competent data protection authority. Residents of certain U.S. states may have additional rights and applicable state privacy law. Haper Global will honor those rights and appeals processes where they apply.

If at any point you have any questions or comments regarding Harper Global's privacy program or security initiatives, please contact:

Shannon Duggan

Harper Global

14350 Mundy Drive, Suite 800, #122

Noblesville, IN 46060

Phone: 317.594.1500

Email: shannon@harperglobal.com

Passive Collection

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

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Tracking Technologies

Harper Global and its partners use cookies or similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Harper Global will provide appropriate notice and choices concerning cookies, analytics, advertising, or similar technologies where required by applicable law. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising, click here [or if located in the European Union click here]. Please note you will continue to receive generic ads.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at shannon@harperglobal.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data category, study requirements, client instructions, applicable law, and whether information has been de-identified or anonymized.

We may update this Privacy Statement from time to time to reflect changes in our practices, services, technologies, or legal requirements. We will post the updated statement on our website and revise the last updated date. If we make material changes to this policy, we will notify you here or by means of notice on our homepage prior to the change becoming effective.